Customers Switching Behavior Essay Example for Free

Customers Switching Behavior Essay Relationships and individuals bank switching behavior Abstract We examine the role of relationships between individuals and their banks in determining bank switching behavior. Using data from a survey questionnaire from a random sample of bank customers in the United States, we find that the variables measuring the various dimensions of a relationship significantly lower an individuals propensity to switch banks. These include the duration of an individuals relationship with her bank, whether or not she has had problems with her bank in the past, and aspects of the quality of the service relationship. An innovation of the current paper lies in incorporating finance/economic aspects of relationship with the various dimensions of service quality relationship collectively as determinants of an individuals propensity to switch banks. The attributes capturing whether or not an individual feels that her bank is responsive, is empathetic and is reliable to her needs, are all significantly negatively correlated with her propensity to switch banks. Our results demonstrate just how relationships may help in limiting bank switching behavior and deliver a strong message to banks about the importance of relationships in retaining loyal customers. Our findings also underscore the interconnectedness of seemingly disparate disciplines to better understand the behavior and decision making of individuals and their banks. Author Keywords: Bank switching; Relationships

Copyright Laws in India Essay -- Technology Computers Essays

Copyright Laws in India This document is intended to give a brief overview of the patent and copyrights laws in India and a brief analysis on global issues related to these laws. India has progressed enormously in the field of technology and is ranked tenth in the pool of scientific and technical personnel in the world. There may be hundreds of economical, legal, ethical issues that might have global impact but discussing all of them here is almost impossible. Only the key issues are focused in this paper. India is quickly growing as leading world software producer. It has occupied a secured place in information technology arena by producing high quality software products and software professionals. India also has a fairly well developed system of infrastructure facilities like power, transport, communication and banking. Government of India has recently adopted an increasing liberal approach towards joint venture and import of technology. The country has also revised its patents Acts after a number of foreign companies brought suit against local firms for breach of patents. While computer programs are not currently patentable in India, the country is not without software protection. The Indian Copyright Law explicitly defines the software as a literary work, which can be protected. The statute gives the Indian Central Govt. power to extent copyright protection to foreign works if needed. With the protective necessary statute in place, India has only to enforce them. Enforcement in Ind ia, as in Mexico, indeed seems to be weak spot in controlling intellectual property. We will discuss the details of patens and copyrights issues of India in following sections of this paper. Overview of Patent laws in India The Indian Patent Law does not contain any specific provision regarding the protection of computer programs. Computer programs are not patentable per se, however a claim to a manner of manufacture, which results in a tangible product that requires the application of an algorithm or a particular computer program, may be patentable. Under Section 3(k) of the Patents (Second Amendment) Bill 1999, "a mathematical or a business method or a computer program or algorithms" is not a patentable invention. It appears that computer programs capable of bringing about a technical effect might be allowed, in pursuant to the recommendations made by the... ... of the program to be free software as well.) would prohibit it. Conclusion Software is special . Neither it can be compared to a copyrighted novel nor to a hardware or machinery. Software should be considered as a special case as it forms a unique nexus between the intangible world of abstract concepts and the concrete world of machinery. New discoveries and inventions are taking place everyday in this field. As we discussed above, there are many ethical issues if we protect the software as any other engineering process and there are many issues if we do not protect them. Being a responsible software engineer, I believe that software should be considered as a separate entity (different from other engineering processes or literary work) and new laws should be defined only applicable to software. References i. The patent and copyrights law in India, http://www.singhania.com/ip/contents.html ii. The Danger of Software Patents - by Richard M. Stallman, http://www.gnu.org/philosophy/stallman-mec-india.html iii. Philosophies of Free Software and Intellectual Property - by Brett Watson, http://www.ram.org/ramblings/philosophy/fmp/free-software-philosophy.html

Review of Marie Antoinette the Movie

Movie Review: Marie Antoinette As we all known the reign of Queen Marie Antoinette ended quite brutally with her head being cut off during the French Revolution. However, this movie tries not to displace such gruesome details. It merely ends with the royal family in a carriage on their way to Paris or others might call it ‘their doom’. Marie Antoinette, the movie was written and directed by Sofia Coppola starring Bring It On’s, Kirsten Dunst. In this movie Kirsten Dunst portrays Marie Antoinette how many of us believe she was. My view of Marie Antoinette seems a little bit less innocent however. In this version of the royal families’ life they aren’t mean or vindictive they’re plainly quite naive. They do not realize how much they are spending they just care about having fun and being care free. Being a girl I personally love shoes and the shoes that Marie Antoinette had designed were beautiful. There was a large array of colors and styles that drew them instantly to the eye. As well as shoes the costumes in the film we’re beautiful. There were many different gowns in baby blue, pink, and cream. I extremely liked how in the scenes in the Retreat house Dunst wore white peasantry dresses that almost made her look angelic. Throughout the beginning of the movie there was quite a lot of comic relief. Whether it is from the king’s mistress or something else. The best part by far is when Dunst is standing waiting to be dressed, naked, and her undergarments keep getting handed off because new women of higher class than the last keep coming into the room. Dunst is standing they’re freezing trying to understand French society and so far she thinks it’s quite blatantly absurd. I don’t blame her seeing as how these women are taking quite a long time coming in and taking their gloves off. If you were to only to watch the first half of the film you might even think it to be a comedy. Marie Antoinette was a lovely film. Filled with many twists and turns that were unexpected which in turn made the movie interesting and exciting to watch. Even though it runs for two long hours and twenty horrific minutes, it does not seem so at all and you will be pleasantly delighted by the end I guarantee it.

Pride And Prejudice By Jane Austen - 938 Words

Many concepts that were very strictly followed during the 18th and 19th century are challenged or rethought by Jane Austen in Pride and Prejudice such as the rules and regulations of domestic ideology. This ideology confines a woman to her home and cements her to her husband. It is the notion that a woman’s worth is defined by her motherhood and her spousal abilities, that her interiority has no merit to her value, and that her sole desire in life should be to serve her family. Throughout the entirety this text, Elizabeth Bennet is a very strong opponent of this concept and consistently has rejected men’s advances that do not suit her personal beliefs on marriage and how a woman should be viewed. In this scene, Mr. Darcy is offering his second proposal, his first unsuccessful offer being in chapter XI. This passage’s proposal occurs directly after it has been made apparent to Lizzy all that Darcy had done for her sisters: paying for Lydia’s wedding as to s ave her from complete shame and social destruction, and bringing Jane and Mr. Bingley back together (in contrast to having separated them to begin with, right before his first proposal). Lizzy and Darcy have gone for a walk during Darcy’s visit to Longborne when this passage occurs. The clear difference between this offer of marriage and the previous is Lizzy’s altered feelings for Darcy; she changes from a passionate decline to eager acceptance. This proposal surpasses the ideas that had been presented about Darcy’sShow MoreRelatedPride And Prejudice By Jane Austen Essay1724 Words   |  7 PagesThe 18th century novel, Pride and Prejudice, by Jane Austen, is a fascinating book about a young woman’s struggle with family and love. 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Whether they are confiding in each other for marriageRead MorePride And Prejudice By Jane Austen872 Words   |  4 PagesIn my personal cherished novel, Pride and Prejudice by Jane Austen, the worlds of two immensely divergent people display the marxist idea of the importance of social status and its affect on the people. Th e two main characters seem to be on opposite ends of the earth in terms of an affluent Mr. Darcy being so privileged while on the contrary, Miss Elizabeth Bennet is of a lower class. Throughout the novel, there is a fine distinction between their clashing opinions and actions that are highly influencedRead MorePride And Prejudice By Jane Austen Essay1711 Words   |  7 Pageshe 18th century novel, Pride and Prejudice, by Jane Austen, is a fascinating book about a young woman’s struggle with family and love. 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